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Air Fryers have moving parts and interact with your food, just like your KitchenAid mixer, Panasonic microwave, and Cuisinart smart stick. This means that from time to time you will need to troubleshoot air fryer problems. In general, you will be able to solve all the common problems with your appliance with the help of the instruction booklet or this page, if you’ve already recycled it.
Air Fryer Power Problems
Symptoms:
- The air fryer doesn’t turn on
- The air fryer turns off in the middle of cooking
Solutions:
This is most common when the cord connection at the wall or at the air fryer is loose. Clearly, it will be easy to fix any problems at the wall where you simply need to remove and reinsert the plug for a better connection. If, after your air fryer stops, nothing seems to work to get it started again you might need to check the circuit breaker for that outlet. Before you go to the panel be sure to test other devices connected to the same outlet to make sure nothing works. Though unlikely you might find that the connection between the power cord and the fryer is faulty. Since most models have the cord enter the unit without a serviceable connection it is best to take it to a repair shop for inspection if you believe it is on the appliance side. With how cheap these are becoming, you might simply consider ordering a new air fryer and saving yourself the time of finding and working with a repair shop.
White Smoke From My Air Fryer
- White smoke appears to be coming from the air fryer
Solutions:
The white smoke you are seeing is most likely steam. This happens when the food is particularly moist or when there is significant amounts of fat in the foods that you are cooking. In either case what is really happening is that the water in the food is vaporizing and when it circulates out of the air fryer it does so as steam. This can look like white smoke but, as I said, it is highly unlikely that it is truly smoke. If you are unsure all you need to do is smell it. Not having an odor other than the food being cooked then it is steam. If it smells like a fire then you should immediately unplug the appliance since this is a very serious problem. Do not plug the unit in to test it if you believe it truly was smoking. Take it to a repair shop of dispose of it appropriately or purchase a new one. Purchasing a new fryer may be more economical with the lowering prices of the best models.
Black Smoke From My Air Fryer
Symptoms:
- Black smoke comes from the air fryer while cooking
Solutions:
This can happen when you are cooking fatty foods. Often when cooking fatty foods at high temperatures smoke is created because the oil that has come from the food is burning. This causes an awful smell and you can literally watch the smoke come out of the basket area.
To prevent smoke when cooking fatty foods add a little water to the bottom of the basket. This will give the oil a place to land and will help keep the temperature of the oil down so that it doesn’t smoke.
Blue Smoke From My Air Fryer
Symptoms:
- Blue smoke comes from the air fryer while cooking
Solutions:
This is exceptionally rare. If this does happen it indicates that there is an electrical problem in the air fryer that is causing extreme heat to the point that components, likely plastic, is melting or burning. Immediately unplug the air fryer and do not plug it back in until you have had a chance to have a repair facility resolve the problem. If you do not have the time or desire to work with a repair shop then you can consider purchasing a new air fryer. There are many on the market and you will likely be able to find a direct replacement. You will find that this problem is extremely unlikely for fryers build to the “UL listed” standard in the United States and equivalent certifications elsewhere.
Lingering Food Smells In The Air Fryer
Symptoms:
- Food comes out smelling like other foods cooked in the air fryer
- The air fryer has an odor of foods previously cooked
Solutions:
In either case, this is really a cleaning problem. When you troubleshoot air fryer problems you will find that this is the most common of them. Take the time to take apart all the trays, racks, and the like. Clean each piece anew with soap and warm water, or in the dishwasher if that is recommended by the manufacturer. You should also clean the inside of the air fryer where the tray is inserted. Continue by cleaning all exterior surfaces of the air fryer. It may be the case that some oils from foods have become trapped in the various corners or surfaces of the air fryer or its parts. By giving the unit a great cleaning you will find that any lingering smells go away. You should also consider cleaning the air fryer more thoroughly on a more regular basis to avoid odor producing buildup
Lack of Crispy Finish From Air Fryer
Symptoms:
- Soggy, chewy, or generally soft foods at the end of the cooking time
- Food that is too dry at the end of the cooking time
Solutions:
The texture is one of the most common problems that people try to adjust for with their air fryer. The texture is one of the most important aspects of foods like steaks, fries, and battered meals. Though the name and marketing materials suggest that air fryers do not need oil. Most users find that providing a very thin and light layer of oil sprayed to the outside of foods brings the best results when it comes to texture on most foods. This is because the fine layer of oil cooks the food from the edge in ways that hot air alone cannot. If your favorite foods are coming out too soft on the outside, follow the suggestions for applying a small amount of oil to the outside and see what sort of results you get. If you just cannot get the result you want we suggest you check out our recommendations for the very popular line of convection cookers available.
I cannot open or pull out the drawer…stuck
I can open it but can’t put it back in correct.
I’m having the same problem especially when it’s hot. Shake stuff halfway through but when you pull out drawer at halfway point it won’t go back in securely and therefore won’t run for the second half Help!
I am having same problem
Do a scooping motion when u put the drawer in slightly tilt as you put the drawer in ..the blue Jean chef has the how too on her fb page.
This works for the Cook’s Essentials 5.3 air fryers but not for the Power XL 3.4. I have both of those. The Power XL is cantankerous and frustrates me considerably.
Me either, did you get a solution?
Yes I saw where they said to lift up on the drawer slightly as you push in. Slides in much easier this way or scooping g as mentioned above.
I just got mine yesterday I’m having the same problem. The drawer pulls out fine but when I push it back on it sucks. I thought it was just me.
Me either, did you get a solution?
draw will not open after cooking tell me why
The drawer needs to be lifted upwards, using the handle, and then pulled outwards. They have a simple lock mechanism that prevents directly pulling the drawer out
Thanks
the basket cannot be removed with any of the suggestions you give. a 3 inch tall and 5 1/2 s in diameter was placed in the basket to cook something and now the basket cannot be removed. is there a way to disassemble the fryer to remove the basket and the pan and food inside?
I cannot remove the basket. ihave tried your suggestions. I placed a 3 inch tall 5 1/2 inch pan in the basket to cook something. have done this before without any problem. how can i get the basket out? can the appliance be diassembled?
i have a problem with its temperature knob, it has green light which turns on when we start the air fryer and then in middle of cooking it turns off itself and food remains uncooked, meanwhile TIMER knob’s light which is of red color remains On, which implies air fryer is wrkng
product’s specifications :
prestige PAF 4.0
Me too… 40 min 4 little chicken nuggets still frozen.. Im so mad… Just got its brand new….
I just used this for the first time with delicious results. However. The bottom of the basket holder has a large bump in the center. Is that ok?
I have a problem with the mesh, it is really hard to close and there’s nothing on the operations manual on what to do
Lift up and gently slide in. I was trying to roughly slam it in.
My airfyer during cooking will turn off there will be no lights but the timer will keep going if I press down on the knob it will start again for about 30 more seconds I don’t know what’s wrong with it.
Purchased a Power AirFryer and now smoke comes out of it when cooking Veggie burgers! Help!
This is my 3rd use and irs not getting hot now. It’s blowing cold air.
I was going to use my AF for the 4th time since Mother’s Day, and it made perfect potato wedges at noon and now is not heating or blowing air at all now at supper time. Everything in our house works except the air fryer. It was just purchased May 7. What do I do now?
Have the Emeril AF, almost a year, its not getting hot anymore…
I grilled some fish, great but the oil fumes are fogging up the kitchen. Is this normal???
Your fish may have had too much moisture and oil on it. You can try again at a lower temperature, with less oil, and be ready to turn it off and cook it in the oven in case it starts smoking the place up again.
won’t close properly, the back lifts up
Can’t get my basket to release. Any suggestions?
The fryer basket is not released after I push the red button. It did the first time I used it but it will not release now.
I had the same issue-my Husband realized I was not lifting up with the handle while pushing the red release button–you have to lift up on the
handle at the same time you depress the red button!
Mine got extremely hot and cut off and would not come back on until it cooled down. I was baking potatoes at 400 degrees for 45 minutes.
My drawer keeps popping out on its own and shutting off the fryer i can not figure out why.
That also happened to me with the Power XL. Wish we knew why.
We just got our power airfryer xl. We are using it for the 5th night and it wouldn’t turn on. After a bunch of jiggling, we got it turned on. Half way through it turned off. I think it’s defective. Now what?
Does anyone know what E1 on the digital display means? I cooked a piece of frozen batter fish then put some fries in, not may just enough for one and everytime I put the draw back in it say E1 and will not work…..
Mine is doing same thing they told me to send it back to qvc
Me too!! Help. E1 appears after a few seconds then shuts down. It’s one day old!! Grrrr
I can not get my open light off so now it won’t work
Can not get my open light to go off
I’m having the same issue. I just got it tonight and the Open lihht won’t go off. The basket is secure and locked in place. Did you fins a solution?
My air fryer keeps beeping and changing temperature and cooking time while cooking. Is it supposed to do that.
Ours has been doing the same thing since we purchased it in January
Ours is doing the same thing. It starts beeping continuously about 30 seconds after it starts running.
Just got mine. Orange light goes off but timer isn’t moving when turned on.
I have a Power Air Fryer, I am not able to remove the wire basket to clean under neath it. I have pushed the red button on the handle with no results. Any suggestions????
I want to know how to check the temp. It seems like nothing gets cooked unless it’s on 400. What is a way to check temp. Thank you.
I’m cooking to same food and my airfryer is smoking bad and my smoke alarm goes off, I have cleaned the inside up and down and this still happens
My air fryer is brand new. every time I turn it on I smell an oil/metal like odor. i cooked with it and the smell was on the food. I turned it on multiple times with nothing in it to see if it was just because it was new but the fumes still exist. I have to open all the doors and windows to clear out this chemical odor. What is this? Can it be fixed? I’m about done, it’s no use to me like this.
Exact same issue here. Just bought it yesterday, Sept. 22nd. Purchased at Bed Bath and Beyond. I thought at first something was rancid, like the teaspoon of olive oil I used first time. Not that. Then I turned it on with nothing in it, as my daughter said run it for 20 mins 400 degrees before using first time. I failed to do that. Regardless, I called the company and they said it is not necessary with the Power Air Fryer XL. And it should never have an odor and I should return it. However, I am using it once again today and testing it. All I did was cook sliced zucchini which tasted like paint yesterday. I am not done yet today. We will see. If this continues, it goes back to BBB.
I used mine once and now it won’t close all the way. Sending it back.
I have one that I bought in March…used about 5 times. Used it last night and now I cant get the drawer to go back all the way in to the heating unit. Very disappointed as these are NOT cheap. Of course, I no longer have the receipt or the box
I had this problem when I first got mine and thought it was “defective”. After reading the manual and watching numerous videos, I found you can not just slide the drawer back in the machine like you were closing a filing cabinet door. There’s a “scoop” method you have to use where the front end of the basket it lower than the back. Kind of like scooping sand on the beach. Once I got the hang of it….it became second nature to do it that way.
My airfryer is brand new, I’m using it for the 2nd time tonight and it is not rotating tonight?. Have unpacked it 4 x and still nothing- please help
Mine is also not rotating. How do I repair ?
I just bought an air fryer tried to cook chicken ,potatoes and carrots in it ,but they came out still raw. tried cooking them a 2nd time and still raw. why?
Here are some things to check:
Jeff
My Breville HALO lights up but doesn’t cook the chips ? anymore they just stay raw, has the heater/element gone
Have a Philips HD9230 it’s working well except for the inner basket, there is a lot of “play” in the handle and won’t lock into the outer basket. Everytime I pull the basket out I have to be very careful as it has fallen on my foot a few times, have you any ideas how to fix this problem
My display screen for temp. And cook time won’t come on the fryer still works but can’t see what temp it’s cooking at or set a time please help
My air fryer keeps giving me a E1 code
I recieved mine today by mail. From the first time I used it , it’s giving E1 message. Did you find a solution for your machine?
e1 flashing ????
why is e1 flishing
Using for the first time and it is making a horendous loud noise after it runs for a few minutes.
I’ve had my Heath fryer 4 months used a handful of times only ever cooked chicken nuggets in it so never been on longer than 20 mins & now it won’t even light up or Heat up y
I’ve had my Heath fryer 4 months used a handful of times only ever cooked chicken nuggets in it so never been on longer than 20 mins & now it won’t even light up or Heat up y
My airfryer is loosing the non stick capacity from the inner basket , some tips to recover it?
First time use, no heat.
I just received my Avaoln Bay air fryer today. Cleaned it, placed chicken in to cook it as instructed and it was still raw. Placed the drawer back in and it beeps and flashes red! What’s up with that? Glad I didn’t let the kids have the box, back to Amazon it goes!! 155.00 I wouldn’t give 5.00 for it!
I used my NuWave Air Fryer for 8 months. Loved it. Then last night after I used it, I noticed something on the side and close to the top of the unit. After I looked closer, I saw that there was a hole in the plastic and some kind of wire?? was sticking out of the hole. I don’t know how this could have happened, but I’m guessing that it overheated, burned a hole in the plastic, and that disconnected a wire. I returned it to the store and they gave me another one.
I used my NuWave Air Fryer for 8 months. Loved it. Then last night after I used it, I noticed something on the side and close to the top of the unit. After I looked closer, I saw that there was a hole in the plastic and some kind of wire?? was sticking out of the hole. I don’t know how this could have happened, but I’m guessing that it overheated, burned a hole in the plastic, and that disconnected a wire. I returned it to the store and they gave me another one.
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My drawer keeps vibrating out, shutting off the fryer. When I push it back in it will start again, however it becomes very annoying when I have to do it several times during the cooking process.
Can an adjustment be made to stop this from occurring?
Thanks
We bought a spaceship HA-01 air fryer from ozauction brokers and it does not work they keep giving me the run around and I have not beeen able to return it. Do you know anyone on the gold coast that does repairs,
regards
John
My screen is detaching from the frame. Any way to fix it?
This is my 5th times using it and its not getting hot now. It’s blowing cold air.
I have had my air fryer for little while. All of a sudden the display will not show, plus when you have it plugged in it begins to cook. I have no idea of the temp or timer, the machine is going by. Any suggestions?
have a new power air fryer xl. have problems sliding the basket back in when hot. after turning chicken parts
Bought three different airfryers at different times. No matter what they all burnt out with everyday use.they are not worth it they last very little time.when working they do a good job .but tired of spending money for very short use .never again .
Thanks dear fir your lovely advices. Actully my philips XL airfrayer stopped yesterday , the back filter is full of tiny food, please how to clean it?? I tried to open it but I can’t and it looks from the openining lines that it is soo dirty so I think it closes the way for the air to pass out. Please help. Thank you
My fryer basket will not lock into bottom tray so keeps lifting up when i use the handle
My Super air fryer CO is brand new. I have cooked in it twice, once it goes off from the first timing ,it will not come back on until it completely cools off.
My Super air fry erXL is brand new. I have cooked in it twice, once it goes off from the first timing ,it will not come back on until it completely cools off.
Is the fan blower suppose to be running constantly through the cook time? Mine shuts off, but timer keeps running.
My prestige 3.0 paf g is not even turning on… Turned on for the first time and now its not working… May be the lock of the basket is damaged or somethings ..please help!
Why is my nuwave airfryer blowing just cold air
Just purchased it yesterday and wanted to preheat and it won’t so I am baking potatoes now but why won’t it preheat I followed instructions.
My air fryer is really loud the fan makes a lot of noise what is wrong with it just bought it and can’t use it
Hi , I have a problem my fryer is not heating up . Fan is working but it is not making the stuff warm .
Just purchased an air fryer oven. 3rd time using it and fan won’t work. Any suggestions? Customer service is closed for the evening.
My fan doesn’t work at all. Fan should be on all they the cook time. From what I read these air fryers have no quality control on parts or assembly.
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what do I need to do to get the power cord to pull out of the storage compartment.
how do I get a reply to my question ..why is E1 flashing
We have a new air fryer , we tried cooking French fries, put them in the basket but the basket does not turn/rotate. Tried if even empty and still doesn’t turn
My power airfryer oven airflow stopped working while rotisserie cooking a chicken. Unplugged and let it cool down and tried again. Still doesn’t have airflow but heats. Suggestions?
What does E2 Error mean. 2nd time that I used my new Cook’s Essential 2017 5.3 Qt. ugghhh
I’ve had my Farberware Air Fryer model 54023059 for two years now, and I love it a lot! It’s easy to use, and I’ve only been burned a couple times. However, I’ve had a few problems since I first got it. The first night, I accidentally dropped the basket on my foot when I was showing it to my upstairs neighbor, and when it hit the kitchen floor, the plastic cracked slightly. Then about a year later, the little slide cover on top of the release button for the basket broke off. Now, two years later, I’ve run into yet another problem. Last night, when I went to cook pork chops, the timer dial snapped when I turned it. Also, it even comes off, which I’m really concerned about, as the temperature dial stays on nice and tight. And, I’ve noticed that recently it’s been getting hotter than 400 degrees, which I don’t believe is a good sign! Since I’m blind, that’s really scary for me! Also, the basket hits the bottom of the pan, instead of sitting up from the pan, not letting the grease drip down from cooking foods like Bacon, Shake N Bake Chicken, and Shake N Bake pork chops. Then when I go to clean the basket, there’s grease on the bottom that won’t come off! What do I do next?
The inside is peeling is this a problem it’s only few weeks old
Just got my air fryer used it twice worked great tried a third time now it won’t blow air .
XL AIR FRYER WILL NOT HEAT FOOD
WHAT AM I DOING WRONG ?
I pushed the eject button by mistake and can’t get my food out. Need help!
Ok just got unwavering for Xmas I plug it in all it does is just do a constant beeping nothing lighting up on menu on off button does nothing what am I doing wrong
Just got my air fryer for Xmas plug it in does nothing but constant beep beep beep push on off button nothing comes up on menu
Help, my previously reliable Silver crest dry fryer from Lidl has stopped working. I turn it on and the light flashes on for a split second n goes out and nothing works.
Not happy, have the above issues with stuck basket but also too much work making lots of coatings, marinating in milk or water, eggs, coating and refrigerating for an hour or two. Will just use a shake bake type coating and bake in oven. Returning..
I will turn it on cook for 15mins it turns off ,so I will check and want it to cook longer..well now it won’t power up?? I have unplugged it..?? Why will it not cone back on?? Frustrating
whenever i switch on my airfryer, the power trips. i understand it makes a sudden power surge. how to solve this
I used my brand new airfryer and it does rotate the Auto-Stir Spatula nor the Rotisserie Rack . Is there any solution to solve this problem ?
Show E1 after turning on the air fryer for seconds, is the root cause known? Thanks!